1xbet com Terms & Conditions — What You Need to Know Before You Start

These terms and conditions apply to the 1xbet com platform and all associated services. They apply equally to users in all countries where we operate, including Bangladesh. Where local laws in any country contain specific provisions, those provisions shall take precedence over these terms and conditions.

1xbet com reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. It's a good idea to check this page from time to time.

In the event of any dispute or ambiguity, 1xbet com's interpretation shall be final. However, legitimate complaints may be reviewed through the support team.

You must be 18 years of age or older to register on 1xbet com. A national ID card or passport may be requested at any time for age verification purposes.

• Each person may hold only one account. If the same individual is found operating multiple accounts, all associated accounts may be closed and any funds held may be forfeited.
• All information provided at the time of registration must be accurate and truthful. 1xbet com reserves the right to close any account found to have been registered with false information.
• Account login details (email and password) must not be shared with anyone. The account holder is responsible for all activity on their account.
• Account registration by minors (under 18) is strictly prohibited. Any adult who creates an account on behalf of a minor will face action alongside the minor.

Financial transactions on 1xbet com are processed transparently and securely. The table below outlines the key details applicable to users in Bangladesh:

KYC verification must be completed before making a withdrawal. No withdrawal will be processed without KYC. While it is not required for your deposit and withdrawal methods to be the same, using the same method for both is recommended for security purposes.

If a deposit fails but the amount has been deducted, contact the support team immediately. Reaching out with a screenshot helps speed up the resolution. 1xbet com does not charge any deposit fees — though your payment provider may apply their own charges.

Once a bet is confirmed on 1xbet com, it cannot be cancelled — the only exception is if the Cash Out feature is available and active during the match. Always double-check your odds and stake before placing a bet.

• If a match or event is cancelled, the full stake for that bet will be refunded to your account. For bonus bets, the original bonus amount will be returned — not any potential winnings.
• If one leg of an accumulator bet is voided, it is treated as 1.0 (a push) and the remaining legs are used to calculate the result.
• Odds in live betting change rapidly. There may be a difference between the odds displayed when you place a bet and the odds at the time of acceptance — this is normal, and no claims will be accepted on this basis.
• If a technical error results in clearly incorrect odds being displayed — odds that are abnormally higher than normal market rates — 1xbet com reserves the right to void the affected bets.
• The minimum bet amount is ৳10. The maximum bet amount varies depending on the bet type and event.

1xbet com has a set of general rules that apply to all bonuses and promotions, unless a specific offer states otherwise.

• The welcome bonus is available to new accounts only. Each person is eligible to receive the welcome bonus once.
• Bonus funds cannot be withdrawn directly. A specified wagering requirement (typically 3 to 5 times the bonus amount) must be completed first.
• Only bets placed with a bonus at or above the specified minimum odds — typically 1.40 or higher — will count toward wagering requirements. Bets placed at very low odds may be excluded.
• If the wagering requirement is not fulfilled before the bonus expires, the bonus and any associated winnings will be forfeited.
• Multiple bonuses cannot be used simultaneously unless the offer specifically states otherwise.

KYC (Know Your Customer) is part of international financial regulation. As 1xbet com adheres to international standards, identity verification is mandatory prior to any withdrawal.

To complete KYC, upload one of the following documents:

• National ID Card (NID) — front and back photo
• Passport — photo of the data page
• Driving License (accepted in certain cases)

Document images must be clear — blurry or cropped photos will not be accepted. KYC verification is typically completed within 24 to 72 hours. You will be notified by email or SMS once verification is successful.

Once KYC is completed, you do not need to go through the process again. However, if any details change — such as a name change — new documents may be required.

The following activities are strictly prohibited in order to maintain a fair environment on 1xbet com. Violations may result in account closure and forfeiture of funds.

• Operating multiple accounts under the same identity.
• Opening or operating an account using another person's identity.
• Bonus abuse — claiming bonuses through multiple accounts or intentionally placing opposing bets to meet bonus wagering requirements.
• Odds manipulation — any deliberate attempt to influence the outcome of a match or event.
• Using automated software or bots to place bets.
• Money laundering — using 1xbet com as a channel for processing illegal funds.
• Exploiting technical errors — knowingly taking advantage of incorrect odds or system bugs.

1xbet com reserves the right to suspend or permanently close any account, for any reason. In practice, this typically occurs for the following reasons:

• Breach of terms or engagement in prohibited activities.
• Failure to complete KYC verification or providing incorrect information.
• Suspicious financial activity.
• At the user's own request (self-exclusion).
• Prolonged account inactivity.

Users may close their account at any time by contacting the support team to initiate the process. Make sure to withdraw any remaining balance before closure — if KYC is already verified, a withdrawal request can still be made afterwards.

If you have a dispute regarding a bet result, payment, or any account-related matter, contact the support team first. The majority of issues are resolved at this stage.

To file a formal complaint, send an email with full details — your account number, the date and time of the incident, a description of the issue, and screenshots if available. 1xbet com will provide an official response within 7 business days.

If you are unsatisfied with the outcome, you may file a complaint with the relevant licensing authority. 1xbet com is always committed to a fair resolution.

1xbet com believes betting is a form of entertainment — it should never be seen as a source of income or a solution to financial difficulties. This belief is why we provide responsible betting tools.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one requires a cooling-off period.
• Cooling-Off Period: A temporary break of between 24 hours and 30 days can be taken.
• Self-Exclusion: If you wish to take a break from betting for an extended period, you can request that your account be suspended for a set duration.
• Reality Check: Regular reminders about your betting time and spending are available at set intervals.

If you feel that betting is causing problems for you or someone you know, reach out to our support team. All assistance is handled with complete confidentiality. To learn more, Responsible Gambling View page.